Policies
Hatchie Bottom Outdoor Products
Click here to order

Freight: Shipping and handling charges will be billed to your credit card. Orders are shipped FedEx Ground or Home Delivery.

Backorders/Cancellations: All backorders are considered open unless cancelled by the customer.

Return Authorization: No goods may be returned without first obtaining a Return Authorization Number (RA). Please contact our Customer Service Department within 30 days of receiving order. We must have the product back and inspected before a credit can be issued. NO EXCEPTIONS. Defective items are backed 100% and can be returned. Shipping charges for non-defective items returned will be paid by the customer. For definition of defective items see warranty.

Warranty: We fully guarantee all of our products to be free from manufacturing defects. Any defective product will be promptly replaced or credited. Normal wear and tear, misuse due to improper size selection, improper care or abuse are not covered.

Payment:
All major credit cards are accepted upon approval. No personal checks are accepted.

We Are Committed To Quality
And To You The Customer.

New...

Fire Chief crest

Hatchie Bottom Outdoor Products
a Division of Sills Enterprises

68 Executive Drive, Suite 200
Jackson, TN 38305
Phone: 1-800-335-6878
Fax
: 731-986-4175

Call 1-800-335-6878
 

Call today to order -- 1-800-335-6878

Email:
sales@hatchiebottom.com
customerservice@hatchiebottom.com